Cookie Management Policy

Version: 1.0 Last updated: To be completed

What is a cookie?

When you browse the Rayal website, small files called cookies may be placed on your device (computer, tablet or smartphone).

These cookies are used in particular to:

• ensure the proper functioning of the site;
• remember your preferences;
• improve your user experience;
• measure site traffic (with your consent);
• facilitate certain features.

A cookie alone does not allow you to be personally identified.

Our commitment

At Rayal, we respect your privacy.

No non-essential cookie is placed without your prior consent.

You remain free to accept, refuse or customise your choice at any time.

The different types of cookies

1. Strictly necessary cookies

These cookies are essential to the operation of the website.

They enable in particular:

• the correct display of pages;
• the security of the website;
• the management of your session;
• the memorisation of your language;
• the functioning of the booking basket;
• navigation between the different stages of your booking.

Without these cookies, certain features of the website cannot function properly.

These cookies do not require your consent.

2. Preference Cookies

These cookies allow us to remember your choices in order to improve your browsing comfort.

They may notably retain:

• your language;
• your display preferences;
• certain browsing settings.

3. Audience Measurement Cookies

With your consent, Rayal may anonymously measure:

• the number of visitors;
• unique visitors;
• the most visited pages;
• the time spent on each page;
• the browsing journey;
• clicks on important buttons;
• completed reservations.

This information allows us solely to improve our website.

4. Cookies related to social networks

Certain pages allow you to share their content on social networks.

When you use these features, the relevant platforms may place their own cookies.

Rayal does not control these cookies.

We invite you to consult directly the privacy policy of the relevant social networks.

5. Functional Cookies

These cookies enhance certain functionalities of the site such as:

• the chatbot;
• forms;
• user preferences;
• booking statistics.

Cookies used by Rayal

Depending on the activated functionalities, the site may use the following categories:

Your choice

On your first visit, a banner allows you to choose between:

• Accept all cookies
• Reject non-essential cookies
• Customize my choices

Your decision is saved in order to avoid prompting you on every visit.

Modify your preferences

You can change your choice at any time.

To do so, use the link:

Manage my cookies

present at the bottom of each page of the site.

You will then be able to:

• accept all cookies;
• reject them;
• modify your preferences.

Retention Period

Cookies are retained for a limited period in accordance with applicable regulations.

Upon expiry of this period, your consent may be requested again.

Refusing Cookies

You can also configure your browser in order to:

• block certain cookies;
• delete stored cookies;
• be notified before they are placed.

Please note:

Refusing certain cookies may limit the proper functioning of some features of the site.

Protection of your data

The information collected via cookies is processed in accordance with our Privacy Policy.

It is never sold to third parties.

Evolution of this policy

This policy may be modified in order to:

• comply with regulatory developments;
• support new features of the site;
• improve transparency.

The most recent version is always available on the site.

Contact

For any questions regarding this cookie management policy, you can contact Rayal via the contact details provided in the Legal Notice.

Your trust is essential. At Rayal, we use cookies in a transparent, responsible manner and with respect for your privacy.